We suggest you begin by verifying that your billing information matches the details on your credit/debit card statement. If you encounter ongoing difficulties when trying to place an order, please don't hesitate to contact our customer care team at customer_support@gangslifestyle.com for further assistance.

After successfully completing your order, you will be directed to a receipt page where you can find your order confirmation number. If you do not encounter a receipt page after submitting your order, it means your order has not been successfully placed.

Once your order is placed, a receipt page containing your order confirmation number will appear, and you will have the opportunity to print it. Additionally, a copy of your order will be sent to the email address you provided during the ordering process. Typically, you can expect to receive this email within a timeframe of 1 to 4 hours after placing your order.

Regrettably, it's not possible to add additional item(s) to an already placed order. Instead, you can simply initiate a new order for any additional items you'd like to purchase.

If you need to make changes to an item in your order, please contact our customer care team as soon as possible. They will make every effort to cancel your original order before it enters processing, and they will submit a refund request to your original payment method. Following this, you can proceed to create a new order with the correct items you wish to purchase.

Please be aware that our order-fulfilment and shipping processes are designed for efficiency, and once an order has entered our shipping process, we are unable to make changes or cancel it.

Should your original order have already been shipped, please note that shipping charges are non-refundable. For instructions on cancelling an order, please refer to the information provided below.

To cancel an order that has already been placed, please get in touch with our customer care team by clicking on this link. It's important to keep in mind that once orders have been shipped, they cannot be cancelled; instead, they must be returned. Please click here for our return policies.

Payment methods specific to your shipping country will be provided and explained during the checkout process.

We advise you to begin by verifying that all your billing information matches the details on your credit/debit card statement and ensuring that all necessary fields are properly completed. If you encounter persistent difficulties while attempting to place an order, kindly reach out to our customer care team, and they will gladly assist you.

Currently we have a free shipping policy worldwide on all orders.

Order processing typically requires 1-2 business days, while shipping via ground/standard services generally takes an average of 4-8 business days.for further more information, please refer to our shipping policies

Once your order is dispatched, you will receive an email confirming the contents of the shipment. Please note that your order may be sent in multiple shipments, and this email will detail the items in each respective shipment. You can also monitor the tracking information and status of your order on our shipping partner's order tracking page. If you have any inquiries or require assistance with your order, please do not hesitate to contact our customer care team.

All International orders are shipped via DHL.